Authoriz.me Privacy Statement
Authoriz.me will not sell, rent, or trade your Personal Information. Authoriz.me will only transfer your Personal Information with your consent, to third parties in order to assist in verifying your identity, and as required for the prevention of fraud.
Authoriz.me Privacy Policy
This Privacy Policy describes how Authoriz.me and its affiliates (collectively "Authoriz.me") collect, use and disclose certain information, including your Personal Information, both online and offline, and the choices you can make about that information. We will never sell, rent, or trade your Personal Information, and why we take measures to safeguard your Personal Information.
When you verify yourself using Authoriz.me through our mobile and online applications, visit our websites, view our content, or contact our customer service (collectively, the "Services"), we may collect information from or about you. By using any of the Services, you acknowledge the data collection practices and purposes outlined in this Privacy Policy.
1. What Information We Collect About You
We collect information from and about you in connection with your use of the Services. Some of this information may be considered "Personal Information" which is information that identifies you or your device or is reasonably associated with you. The categories of Personal Information we may collect will vary depending on the nature of the Service you choose.
We also collect, use, and disclose aggregated or de-identified information that does not reasonably identify you or your device, and is not considered Personal Information.
Information You Provide
We Collect Information You Provide to Us Which Includes:
Verification information. When you verify yourself with Authoriz.me or via one of our credential verification partners, you provide us with Personal Information that may include your name, date of birth, social security number and/or other government issued identification numbers, copies of your government issued identification card (e.g., license or passport), email address, phone number, mailing address, and certain photographic images, and biometric data. You may also be asked to provide community affiliations (e.g., Military, First Responder, Student, Veteran, etc.), memberships, educational degrees, and professional certifications.
Please note, Authoriz.me asks that you not provide physical documentation, via mail service or otherwise, to Authoriz.me. All documentation to be collected should be provided either through the Authoriz.me app or website portal or presented to a trusted referee where applicable.
Your correspondence and your feedback about our Services. We collect information you provide when you contact us directly or provide feedback, comments, or suggestions on our Services directly to us.
Information you provide when you do business with Authoriz.me. If you are a vendor, service provider, or business partner of Authoriz.me, we may collect information about you and the services you provide, including your or your employees' business contact information and other information you or your employees provide to us as part of the services you may provide and our agreement with you.
Information you provide offline. You may also provide information to us in person and offline. You may be recorded if you visit our offices (including by security surveillance of our premises, including CCTV).
Other information. We also collect information that relates to or is capable of being associated with you, such as age, gender, and any other information you choose to provide.
Information Collected Automatically
When using our Services we may automatically collect or receive certain information associated with you or your network device(s), such as your computer or mobile devices. This includes information about your use of our Services and your preferences. Such information may be automatically collected through device-based tracking technologies such as cookies, pixels, tags, beacons, scripts, or other technologies.
The information we automatically collect may also include geolocation information, such as information that identifies the approximate location of your device and your IP address, which may be used to estimate your approximate location.
Information from our partners. We acquire information from other trusted sources. These business partners might include companies, such as your mobile phone carriers, certain government agencies, licensing bodies, etc. We may also collect information about you from other sources, including service providers, data licensors and aggregators, marketing companies, programming distributors, and public databases.
Information you provide through social media
If you connect to us through a social media platform or navigate to a social media platform from one of our sites, the social media platform will collect your information separately from us. You should review the social media platforms' privacy policies to understand how they are using your information and your rights in relation to such information.
Information We Derive
We may derive additional information or draw inferences about you based on the information we have collected from you directly, passively, or through third parties.
2. How We May Use Your Information and Why
Authoriz.me will not sell, rent, or trade your Personal Information. Authoriz.me will only transfer your Personal Information at your request, and with your consent, for use by third parties to verify your identity or community eligibility, or as required for the prevention of fraud or otherwise permitted by law.
We may use information to provide you with our Services. We may use the information collected from or about you to authenticate and manage your identity when you create an Authoriz.me account, including to verify attributes of your identity including, but not limited to, community affiliations (e.g., military status, first responder, student, veteran status, etc.), memberships, social media accounts, educational degrees, and professional certifications, as well as to provide you with customer support and account updates. We may use this information to verify your identity with Authoriz.me partners in both the public and private sector at your request and perform our contractual obligations with you or to ensure that our Services function properly.
We may use Personal Information to perform reporting with our public sector customers. In order to better serve our users, and to facilitate the identity verification process, Authoriz.me may share a limited set of Personal Information - including first name, last name, date of birth, phone number, email address, and physical address as requested by a specific state or federal government agency - on behalf of users undergoing legal identity verification for a given government agency. The reporting may result in the transfer of User Personal Information between Authoriz.me and the originating state or federal government agency, Personal Information transferred as part of this reporting function will be in service of agency outreach to individual users concerning their status along the identity verification process, as well as to facilitate agency reporting or other administrative functions required of a given state or federal agency. Your use of Authoriz.me for legal identity verification with a state or federal government agency constitutes consent for the use of your Personal Information in reporting between Authoriz.me and the originating state or federal agency.
We may use information to perform our contracts with you. If Authoriz.me enters into a contract with you, including instances where you may be a vendor or service provider to Authoriz.me or our business partner, we may use your information to fulfill our contractual obligations.
Use of information for marketing purposes. We will not use your information to send promotional messages or newsletters to you via email or otherwise. Any promotional messages included in the Authoriz.me mobile app is sent to all users.
We may use information to improve our Services. We use your information to monitor and improve the operation, delivery, and general accessibility of our Services. This may also include conducting internal research and development of our Services.
We may use information to maintain the safety and security of our Services. We may use your information to protect the rights and property of Authoriz.me and others, and to comply with our legal obligations including to detect, investigate, and prevent fraud and other illegal activities and to enforce our agreements.
We may use information as otherwise permitted by law. We may use your information to resolve disputes, enforce our agreements, and as otherwise permitted or required by law.
We may use your Biometric Information. We may use your Biometric Information to verify your identity for certain partners, such as various federal or state agencies, as well as to detect and help prevent fraud. We also may use the information in other ways with your consent, such as when you choose to use a Service or participate in a program we may offer jointly with another entity. We will never sell, rent, or trade your Biometric Information.
3. Who We Share Your Information With and Why
Authoriz.me will not sell, rent, or trade your Personal Information. Authoriz.me will only transfer your Personal Information at your request, and with your consent, for use by third parties to verify your identity or community eligibility, or as required for the prevention of fraud or otherwise permitted by law.
We may share your Personal Information with entities necessary to validate your Authoriz.me Account and provide our Services to you. In order to verify your identity and access certain facilities, we may provide your Personal Information to third parties who manage security for those facilities. Our provision of your Personal Information to the foregoing parties is solely to verify your identity and eligibility for Authoriz.me Services. The Personal Information you provide to us will be transmitted to them using industry standard encryption tools, designed to protect such information from unauthorized access.
We may share information with third parties who perform services on our behalf. We may share your information with unaffiliated companies or individuals we hire or work with that provide us with professional advice, business support, or perform services on our behalf, including customer support, web hosting, information technology, payment processing, direct mail and email distribution, and administration, and analytics services. These Service Providers are allowed to use your information to help us provide our Services and not for any other purpose.
We may share information as needed in order to comply with legal processes, to protect ourselves, or improve our Services. For example, we will share information when it is necessary for us to comply with applicable law or legal process, to respond to legal claims, to prevent fraud, or to protect our rights or the property or personal safety of our users, employees, or the public.
We also use third party service providers to track and analyze website usage and volume statistical information to administer our Website and constantly improve its quality.
We may share information as required with the United States federal government and certain state governments. Authoriz.me does not provide any government with direct and unfettered access to our user's data, and we do not provide any government with our encryption keys or the ability to break our encryption. We may share certain Personal Information associated with an Authoriz.me account with government entities where we reasonably believe that account may be engaging in fraud.
If a government entity requires additional information related to an Authoriz.me account, whether related to a suspected instance of fraud or otherwise, it must follow applicable legal processes. It must serve us with a subpoena, warrant, or present other legally compelling justification for the additional information associated with the account, the request must be targeted and specific in nature.
Our legal and compliance teams review all requests to ensure they are valid, reject those that are not valid, and only provide the data specified in the subpoena or similar court order.
4. Your Choices, Rights, and Controls
You have certain choices about how we use your information, including how your Personal Information is shared.
Close your Authoriz.me Account. You may close your Authoriz.me account at any time, by choosing to close your Authoriz.me account you are directing Authoriz.me to deactivate your identity credential and to purge the associated data from active use in our databases. Please note, however, that Authoriz.me does retain account history (e.g., events, logins, and transactions) as well as verification history (e.g., community, vaccine, or identity details including documentation and data elements used for verification) for up to three (3) years.
Change or update the information you have given us. If you have verified yourself and created an Authoriz.me account, then you can correct or delete certain information or update your verification information by logging into your mobile app account and following the instructions.
5. Updating and Correcting Your Information
Accessing and updating your Personal Information. We believe that you should have the ability to access and edit the Personal Information you provide us. You may change any of your Personal Information by logging into your mobile app account and accessing the "My Account" section.
You may update your Personal Information by sending us an email at privacy@Authoriz.me. Please indicate your name, address and email address, and what information you would like to update when you contact us.
We encourage you to promptly update your Personal Information if it changes. You may also ask to have the information on your account deleted or removed from active use in our databases; however, we may retain certain information if required by law or by certain credential providers (e.g., the National Institute for Standards and Technology), contractual obligation, or for internal use by Authoriz.me in the prevention of fraud.
6. Privacy Policies of Third Parties
This Privacy Policy applies only to Authoriz.me and our Services. This Privacy Policy only addresses the use and disclosure of information we collect from you on Authoriz.me. Other websites, including third party websites, may be accessible through this Website have their own privacy policies and data collection, use and disclosure practices. If you link to any such website, we urge you to review such website's Privacy Policy. We are not responsible for the policies or practices of third parties.
7. Protecting Your Information
We use reasonable security measures. We are committed to protecting your information. We have adopted technical, administrative, and physical security procedures to help protect your information from loss, misuse, unauthorized access, and alteration. Please note that no data transmission or storage can be guaranteed to be 100% secure.
To safeguard certain sensitive information (such as biometric information and government-issued identification information), we implement security measures such as encryption, firewalls, and intrusion detection and prevention systems.
In addition, the following are examples of security measures that are used to safeguard all types of Personal Information we maintain about our consumers:
8. Data Retention
Personal Information will be retained until we have fulfilled our legal, contractual and policy obligations. Authoriz.me stores your Personal Information for as long as needed, or permitted, based on the reason why we obtained it (consistent with applicable law and contractual obligations). This means we may retain your Personal Information even after you close your account with us, for up to three (3) years. Users may request that Authoriz.me delete certain Personal Information at any time by sending an email to privacy@Authoriz.me . We acknowledge all such requests; however, we reserve the right to retain data tied to certain high-risk transactions, particularly in government and healthcare settings, exclusively for fraud prevention and government audit purposes.
Authoriz.me aligns to the National Archives recommended guidelines for data retention when supporting government agencies. Personal Information provided by users in connection with a public sector agency as part of their verification may be retained for up to three (3) years after account closure, unless applicable regulations require a shorter retention period.
While we store your Personal Information, we use approved industry-recognized encryption methods to protect it from unauthorized access. Likewise, when we destroy your Personal Information, we use industry-recognized methods to affect such destruction.
9. Children's Privacy
We do not knowingly collect information from minors. Minors under the age of 18 may not use the Website or the mobile app. We do not knowingly collect Personal Information from anyone under the age of 18, and no part of the Website or the mobile app is designed to attract anyone under the age of 18. Because we do not intentionally collect any information from children under the age of 18, we also do not knowingly distribute such information to third parties. If you have reason to believe that a child under 18 years of age has provided us with information, please contact us at privacy@Authoriz.me and we will immediately delete such information, subject to and in compliance with applicable law.
10. Additional Information Regarding US State Privacy Rights
Residents of California, Connecticut, Colorado, Utah, or Virginia. Pursuant to the respective regulations in the abovementioned states, residents of the above-mentioned states may be entitled to additional rights and disclosures regarding their Personal Information.
11. Additional Information If You Are Located Outside of the United States
This Website is hosted in the United States. For Users from any other region with laws or regulations governing personal data collection, use, and disclosure, that differ from law in the United States, you are transferring your Personal Information to the United States which may not have the same data protection protections as other regions. By providing your information to Authoriz.me or visiting the Website or using the mobile app, you are consenting to the transfer of your information to the United States for processing and maintenance in accordance with this Privacy Policy and our Terms of Service. You are also consenting to the application of Delaware law and controlling U.S. Federal law in all matters concerning your use of the Website and Authoriz.me Service.
12. Biometric Personal Information
Authoriz.me will not sell, rent, or trade your Personal Information. Authoriz.me will only transfer your Personal Information at your request, and with your consent, for use by third parties to verify your identity or community eligibility, or as required for the prevention of fraud or otherwise permitted by law.
Authoriz.me may collect Biometric Information from some users as required by the National Institute of Standards and Technology verification standards. Some Authoriz.me partners, such as the IRS and certain state agencies, may require Authoriz.me to verify the identity of an individual to a higher level of certainty as required by the National Institute of Standards and Technology (NIST) guidelines.
13. Changes to Our Privacy Policy
This Privacy Policy may be periodically updated. This Privacy Policy may be updated periodically to reflect new Authoriz.me features or changes in our Personal Information practices. We will post a notice for consumers at the top of this Privacy Policy of any significant changes. We will indicate at the top of the Privacy Policy when the policy was most recently updated.
14. Contact Us
Please contact us as indicated below:
Corporate Address.
Authoriz.me, 895 Dove Street, Suite 300, Newport Beach, CA 92660
For Users and Customers.
Member Service Inquiries may be directed to support@Authoriz.me.
For Legal Notices.
Legal notices may be directed to legal@Authoriz.me.
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